Shipping policy
Shipping Policy
Last Updated: January 7, 2026
Thank you for shopping at IslandVybezFood! We are committed to delivering authentic Jamaican products to customers around the world.
Processing Time
All orders require 2 business days for processing and preparation before shipment. Orders are not shipped on weekends or holidays.
Shipping Locations
We currently ship to:
- United Kingdom
- Canada
- Spain
- Other international destinations
Please Note: We do not ship to the United States at this time.
Delivery Times
Shipping times vary based on your location and courier traffic:
- Estimated Delivery: 4 to 12 weeks from the date of shipment
- Delivery times depend on customs processing, courier traffic, and destination country
- International shipments may experience delays due to customs clearance
Shipping Rates
Shipping rates are calculated at checkout based on your location and order weight.
Order Tracking
Once your order ships, you will receive a tracking number via email. Please allow 24-48 hours for tracking information to update.
Customs and Duties
- International orders may be subject to customs duties and taxes
- Customers are responsible for all customs fees, duties, and taxes imposed by their country
- IslandVybezFood is not responsible for delays caused by customs
Shipping Delays
While we strive to meet our estimated delivery times, please note:
- Delivery times are estimates and not guaranteed
- Delays may occur due to customs processing, courier traffic, weather, or other unforeseen circumstances
- We are not responsible for shipping delays beyond our control
Lost or Damaged Shipments
If your package is lost or arrives damaged, please contact us within 2 days of the expected delivery date or receipt. We will work with you to resolve the issue.
Contact Us
For questions about shipping or to track your order, please contact us at: islandvybezfood@gmail.com/ 8768175781